Return and Exchange Policy

📦 Returns & Refunds

At AetherGem, we believe in quiet confidence—including when things don’t work out.

We offer an unconditional return and refund policy, no questions asked.
If your piece isn’t right for you, simply send it back.

🖤 Kindly Note:

• We ask that all items remain unworn, undamaged, and returned with all original packaging and included gifts.

• If the item isn’t a fit, we encourage you to decide promptly—and return the piece before it becomes part of your ritual.

• Your return will be processed with the same care it was sent—with full refunds issued to your original payment method upon safe receipt.

🔄 How to Begin:

1. Email us at KK@aethergem.com with your order number.

2. We’ll send you return instructions.

3. Carefully pack the item and send it back.

4. Once received, we’ll process your refund within 7 business days.

✨ You deserve freedom—in choosing, and in changing your mind.
We’ll honor both.